Frequently Asked Questions

No. We never apply processing or change your audio. We don't believe in one-click mixing because great mixes come from trained ears and deliberate choices. Any engineer can make the right decision when they can truly hear what's happening. MixMaster Pro is your mentor, not your mixer: we analyze, explain, and guide so you stay in full control and make confident moves in your DAW.

Your Mix Intelligence Profile is the connected context on your account: analyses in your Mix Library, revision comparisons on the same mix (Pro/Studio), references saved to your library, and Maya coaching from a bound report (Studio). It is not a separate dashboard - it is the sum of those workflows keeping your mix history available instead of treating every upload as a one-time report.

Many tools score one bounce and move on. MixMaster Pro stores each analysis in your Mix Library, compares revisions on the same mix (Pro/Studio), reuses saved references (Pro/Studio), and gives Maya your report context when you open a mix on Studio. That connected workflow - not a hidden model learning your taste in the background - is the difference.

Each analysis stays in your Mix Library on your account. On the same mix, you can upload revisions and see version comparison (Pro/Studio). References you save can attach to later analyses (Pro/Studio). On Studio, Maya uses the report for the mix you opened. A brand-new mix still gets a fresh analysis - the value is that past work remains available and revisions on the same song stay linked.

It's simple! 1. Sign up for a free account. 2. Go to the 'New Analysis' page. 3. Drag and drop your audio file (WAV, MP3, FLAC, AIFF). 4. Click 'Start Professional Analysis' and get your results in about 60 seconds. You can find a more detailed guide on our Documentation page.

We support WAV, MP3, FLAC, and AIFF files. For the most accurate analysis, we recommend using uncompressed WAV files (24-bit is ideal). The maximum file size is 100MB.

The Free plan includes up to 3 new mix analyses per calendar month - enough to try the core workflow. The count resets on the 1st of each month. For unlimited uploads and Pro/Studio features, see the Pricing page.

Pro is $12/month or $120/year (2 months free on annual billing). Studio is $22/month or $220/year (2 months free on annual billing). Pay-as-you-go premium analyses are $9 each. See the Pricing page for the full feature comparison.

For the most accurate analysis: 1. Export your mix as an uncompressed WAV file (24-bit preferred). 2. Ensure your mix has proper headroom (peaks around -3dB to -6dB). 3. Don't apply mastering processing - we analyze your mix, not your master. 4. Make sure the entire song is included, including any silence at the beginning or end.

Absolutely! MixMaster Pro is trained on thousands of professional mixes across all genres - from hip-hop and electronic to rock, jazz, classical, and everything in between. Our AI adapts its recommendations based on the musical content it detects in your track.

Yes. MixMaster Pro is a web app that works in any modern browser - desktop, tablet, or phone. No download or installation required. Just open your browser and sign in. Voice mode with Maya and audio playback work on mobile too.

No. MixMaster Pro runs entirely in your browser. There's nothing to download, install, or update. Upload your mix from any device and get results in seconds. You can then apply the recommendations in whatever DAW you use.

The Mix Score is a technical evaluation of your mix's readiness for mastering and distribution, based on loudness, dynamics, and frequency balance. It's a guide to help you identify technical issues, not a judgment of your music's quality. Use it to track your improvements over time.

There are a few reasons why you might see slightly different mix scores even when uploading what seems to be the same track multiple times: AI Model Nuance: Our AI models, especially those that generate qualitative feedback, explanations, and creative recommendations, are designed to be quite sophisticated. Like a human engineer, they might pick up on subtle nuances or approach the "scoring" from a slightly different angle each time. While the core technical audio analysis (LUFS, peak, RMS, etc.) is highly consistent, the higher-level AI interpretation (like the mix score and its explanation, or the DAW recommendations) involves a degree of creative interpretation and language generation, which can introduce slight variability. Combined Scoring: The final mix score you see is a blend of both the purely technical audio analysis (which is very precise and consistent with deep machine learning) and the AI's more qualitative assessment. If there are minute differences in the AI's interpretation, it can lead to small fluctuations in the overall blended score. What to focus on: We recommend focusing on the actionable feedback, the detailed explanations, and the overall trends rather than small numerical differences in the score. The primary goal of MixMaster Pro is to provide concrete suggestions for improvement, and those insights should remain largely consistent and valuable even with minor score variations. Think of it like getting feedback from different human engineers - while they might agree on the core issues, their "score" or phrasing might differ slightly. The underlying problems and solutions are what truly matter.

LUFS (Loudness Units Full Scale) measures perceived loudness. We provide a target range suitable for most streaming platforms. If your LUFS reading is too high, your mix might be over-compressed. If it's too low, it might not be loud enough compared to commercial tracks. Our feedback will guide you on how to adjust it.

Available on our Studio plan, these are tailored recommendations of plugins and their settings for your specific Digital Audio Workstation (like Logic Pro, Ableton, etc.). It helps you apply our feedback quickly using tools you already own.

Our analysis engine measures tonal balance, loudness, stereo width, phase, and related metrics on each bounce. Each report is stored in your Mix Library. When you upload revisions on the same mix (Pro/Studio) or attach saved references, you get comparison context - not because a new mix automatically inherits a hidden profile from unrelated past uploads. Use measurements alongside your ears and creative judgment.

Transient analysis examines the attack and decay characteristics of sounds in your mix - essentially how sharp or smooth your drums, plucks, and other percussive elements are. This helps identify if your mix has enough punch and clarity, or if transients are being over-compressed or lost in the mix.

Not yet. You can create stems in MixMaster Pro, but stem-by-stem analysis is not available right now. For analysis, upload your full mix. We'll share updates when stem analysis is supported.

Stem Insight shows how individual stems behave inside your full mix so you can spot balance issues fast. It highlights which layers feel over- or under-powered and helps you focus your fixes on the exact stem that needs attention.

Use Stem Insight to target the exact layer, then make small, intentional moves: adjust that stem's level, EQ, or compression, and re-check the mix for balance. Focus on one stem at a time, A/B your changes, and re-run analysis after major revisions to confirm improvements.

The mix score is a weighted evaluation across multiple dimensions: loudness (LUFS, peak, RMS), dynamic range (LRA), frequency balance across sub-bass through highs, stereo imaging (separation and perceived width), transient quality (punch, attack, density), masking between competing elements, phase coherence, and headroom. It reflects technical readiness for mastering, not artistic quality. A score of 90 is the industry target benchmark shown in the app.

The EQ tab (Studio plan) shows a professional spectrum analyzer from 20 Hz to 20 kHz on a logarithmic scale. It visualizes how energy is distributed across your mix's frequency range, making it easy to spot problems like low-mid buildup, harsh upper-mids, or missing high-end air. Use it alongside the checklist and Issues tab to understand exactly where tonal problems live.

The DAW tab (Studio plan) lets you upload your DAW session or project file so Maya can give implementation guidance tied to your specific setup. Supported formats include Pro Tools session text exports, Logic Pro XML, Ableton Live .als files, Reaper .rpp files, and session bundles. This is different from uploading a new audio revision - it's about your project structure, not a new bounce.

Maya is MixMaster Pro's Personal Mentor: an AI music production coach that uses your analysis report, version history, references, and client-review context so answers stay grounded in your track. Maya covers the full music production spectrum: mixing, mastering, composing, songwriting, lyrics, arrangement, music theory, sound design, and creative direction. - Studio subscribers get full Personal Mentor coaching (typed chat plus voice in any language). - Free and Pro users get platform chat for account, navigation, and app help - but not analysis-grounded music production mentoring. Open a saved mix from the Library and use Continue Improving / View Report to bind that analysis to Mentor, or start from Mix Analysis Studio when uploading a new file.

Yes. Maya is a full music production mentor, not just a mixing coach. Studio subscribers can ask Maya for help writing lyrics, building chord progressions, arranging sections, developing melodies, working through writer's block, and exploring creative direction. She can discuss music theory, song structure, genre conventions, and more - all in typed chat or voice, in any language.

Yes. Studio subscribers can ask Maya about mastering workflows, limiter settings, final LUFS targets, mastering chains, and whether a mix is ready for mastering. If you have a high-scoring mix, Maya can help you prepare it for the mastering stage with specific recommendations.

Maya supports any language. She automatically detects the language you type or speak and responds in that same language. You can switch languages mid-conversation and Maya will follow. Technical terms like LUFS, dB, and kHz stay in their universal form for clarity.

Tap the microphone icon in the Mentor chat panel to start a voice conversation with Maya. She listens to your spoken questions and responds with spoken audio in real time, grounded in the same analysis context as typed chat. Voice mode works in any language and you can switch freely between voice and text within the same conversation thread. It's hands-free, so you can keep working in your DAW while talking to Maya.

Yes. Drop or attach an audio file directly in the Maya chat. She'll guide you to choose what to do with it: analyze it as a new mix, use it as a reference for A/B comparison, compare it to the current mix, send it to an audio tool (stems, voice cleanup, restoration), or upload it as a new revision.

Maya handles the full spectrum of music production. Examples: "My vocals feel buried - what EQ and compression should I try?", "Help me write a second verse", "What chord substitution adds tension before the chorus?", "Is this mix ready for mastering?", "How do I create a wide pad sound?", "Compare my low end to this reference track", "How do I set up parallel compression in Logic Pro?". On Studio, anything music-related is fair game.

Customer Mix Review lets you send clients a simple review link with a private access code. They hear your current mix revision on a waveform, leave timestamped comments and replies in a thread, and tap Finish review when they're done - without creating a MixMaster account. You see their feedback in the app (after they finish, per your workflow) and can add new revisions to the same review session when you upload an updated bounce. The Studio plan includes this feature with unlimited new review sessions (fair use).

1. Open the mix analysis you want feedback on. 2. Use Send client review (or the client-review entry point in the analysis UI). 3. Create a session, copy the access code (shown once - store it safely), and send the link + code. From the modal you can use Email, WhatsApp, or Telegram, or copy the link and message to send any way you prefer. 4. When you upload a new revision, attach it to the same review so the client hears the latest bounce; earlier notes can be marked resolved for older versions. 5. If your client loses the code, open Send client review again and use Generate new code (copyable) - the new code is only shown once. 6. Close the review from your side when the round is done; clients can't add new comments on a closed review.

After your client taps Finish review, open the mix in the Library and go to the Client Feedback tab (the insights row next to Action Items and Stem Insights). There you can read threaded waveform comments, reopen Send client review to regenerate a code or point the session at a new revision, and Close the round when you are done.

No. Clients open the review link, enter the access code, and start commenting immediately. They never see your analysis scores, checklist, or dashboard. They only see the audio waveform and the commenting thread.

Yes. When you create a review session, the modal offers one-tap buttons for Email, WhatsApp, and Telegram with a pre-filled message containing the link and access code. You can also copy the link and code manually to send however you prefer.

Stems, Voice De-Noise, and Audio Restoration use Audio Tools Credits. Anyone can buy Audio Tools Credits when needed, and Studio plan users receive monthly credits at no additional cost. Credits are only used after successful processing. Preview is always free.

Voice De-Noise is an AI-powered Audio Tool that removes background noise, electrical hum, room tone, and sibilance from vocal and dialogue recordings. It's ideal for: podcast episodes recorded in untreated rooms, voiceover takes with fan or AC noise, interview recordings from noisy environments, vocal tracks with mic bleed, and Zoom/remote recordings with inconsistent mic quality. Parameters include noise reduction, hum removal, speech clarity, and de-esser. Preview free, one credit per processed file.

Start with gentle noise reduction settings and increase gradually - heavy processing can introduce watery artifacts. Address hum removal first if both hiss and hum are present. Preview on headphones to catch subtle artifacts. For music vocals, process the dry take before adding reverb or delay in your DAW for the cleanest chain. Higher sample rate files (48 kHz+) preserve more detail during de-noising.

Audio Restoration isolates and cleans up instrument recordings by reducing bleed, room noise, and unwanted resonances. Supported source types include drums, bass, keys/piano, guitar, and other instruments. Use it for: drum close mics with cymbal bleed, bass recordings with kick bleed, piano takes with pedal noise, acoustic guitar with room ambience, live recordings with stage monitor bleed, or stems that carry residual artifacts.

Voice De-Noise is designed for human voice recordings (podcasts, voiceover, interviews, vocal tracks) and targets speech-specific noise like hiss, hum, and sibilance. Audio Restoration is designed for musical instruments (drums, bass, keys, guitar) and targets bleed, room noise, and unwanted resonances. Both share the same Audio Tools Credits pool and offer free preview before processing.

Stems are isolated layers of your mix - vocals, drums, bass, guitar, piano, and other instruments - separated by AI. To generate: open the Stems tab, select a mix or upload a track, click Generate Stems, and wait for the split to finish. Preview stems instantly and download when ready. Uses one Audio Tools Credit per successful split.

Yes. Once generated, stems are fully downloadable and can be imported into any DAW. Common uses include remixing, sampling isolated elements, creating karaoke versions (vocal removal), diagnosing balance issues by soloing individual layers, and preparing a cappella or instrumental versions.

Stem Insight (analysis Todo tab, Studio) diagnoses balance and masking issues using AI-separated stems as analytical probes inside your full mix - no downloadable files. The Stems tool separates audio into downloadable stem files using credits. Use Stem Insight to understand your mix; use the Stems tool to extract files for remixing or further processing.

Yes! Pro and Studio subscribers can upload revised versions and compare them side-by-side to track their mixing progress and see improvements over time. Version comparison shows score changes, checklist improvements and regressions, and metric deltas across every dimension.

Most analyses complete in under 60 seconds. Complex mixes or longer tracks may take up to 2-3 minutes. You'll receive real-time updates during the process.

Available on Pro and Studio plans, this feature lets you upload a professional reference track alongside your mix. Our AI compares the two tracks across multiple dimensions - frequency balance, dynamics, stereo separation (technical), perceived width/balance, and more - providing specific suggestions on how to make your mix sound more like the reference.

On Pro and Studio, revision comparison links v1, v2, v3 on the same mix session. You see which action items cleared, which regressed, and which measurements moved. Maya on Studio can use that revision history when coaching on that mix, so she can focus on open items instead of rehashing fixes you already made on that track.

References you save stay in your library on your account. Attach them to an analysis for A/B comparison (Pro/Studio). When you upload new revisions on the same mix, you can compare against the same reference again and see whether tonal, loudness, and stereo gaps are closing - without re-uploading the reference file each time.

Upload revised versions of the same mix and use version comparison (Pro/Studio) to see score changes, checklist improvements, and metric deltas. Your Mix Library keeps a complete history of every analysis. Over time, you'll see your average scores rise and recurring issues diminish as your skills improve.

By design for iterative mixing. MixMaster Pro stores analyses in your Library, links revisions on the same mix (Pro/Studio), and keeps saved references on your account. Each new root analysis is still a fresh report on that bounce - the connection is through those workflows, not automatic cross-mix scoring from unrelated uploads.

While you can upload mastered tracks, MixMaster Pro is designed to analyze mixes before mastering. Mastered tracks may receive different feedback since they've already been processed for loudness and final polish. For best results, upload your unmastered mix.

Not yet. MixMaster Pro focuses on mixes in progress. Keep your mix bus chain (EQ, compression, saturation, glue) if it shapes balance or tone, but bypass final loudness tools like limiters/clippers/finalizer chains. Rule of thumb: if turning it off changes balance/tone/punch, keep it; if it mainly changes loudness, turn it off.

We recommend analyzing your mix at key stages: after your initial rough mix, after major revisions, and before sending to mastering. Many users analyze 2-3 versions per song to track their progress and ensure they're moving in the right direction.

All users can view their analysis results directly in the web interface. You can share a read-only mix score link with collaborators. Studio subscribers can use Customer Mix Review to send a private listening link for client feedback with timestamped waveform comments.

Start with the highest-priority items in your action checklist. Each suggestion includes detailed implementation steps. Don't try to fix everything at once - focus on 2-3 major issues per revision. Re-analyze after making changes to see your progress and get new recommendations.

Use MixMaster Pro as your mixing mentor: 1. Analyze reference tracks to understand professional standards. 2. Track progress with revision comparison on the same mix (Pro/Studio). 3. Read detailed explanations to learn why changes matter. 4. Use DAW-specific recommendations on Studio. 5. Ask Maya on Studio when coaching on a bound mix. 6. Review past analyses in your Library to spot patterns yourself.

Because connected workflows add context you can act on: revision diffs on the same mix show what changed (Pro/Studio), saved references enable repeat A/B without re-uploading (Pro/Studio), your Library keeps past reports available, and Maya on Studio uses the bound report and revision history for the mix you opened. One-off analyzers do not keep that history on your account.

Mixing is iterative. When past analyses stay in your Library, revisions compare on the same mix, and references remain saved, you spend less time re-establishing context and more time acting on diffs and open action items. That persistent workflow is harder to replicate with tools that treat every upload as a standalone report.

A spectrum view shows frequency energy for one moment. MixMaster Pro adds loudness, stereo, phase, transients, prioritized action items, reference A/B (Pro/Studio), revision comparison on the same mix (Pro/Studio), client review (Studio), and Maya coaching from your bound report (Studio) - stored in your Mix Library instead of a single isolated readout.

Not because of one model call - because of connected product workflows on your account: Mix Library, saved references, revision comparison on the same mix, Maya bound to a report (Studio), client review (Studio), and Agent API. Scoring one bounce is straightforward; keeping library history, revision chains, and reference reuse in one platform is the durable difference.

The most frequent issues we identify include: excessive low-end buildup (muddiness), harsh frequencies in the 2-5kHz range, over-compression leading to lost dynamics, weak stereo balance or perceived width, vocal placement issues, and inadequate headroom. Our AI provides specific solutions for each of these problems.

A mix is typically ready for mastering when: 1. Your mix score is consistently above 70-80. 2. All major frequency problems are resolved. 3. Your dynamics are well-controlled but not over-compressed. 4. Each element has its own space in the mix. 5. Stereo separation is intentional and perceived width feels balanced for your genre. Studio subscribers can also ask Maya directly whether their mix is ready for mastering and what to tell the mastering engineer.

Yes. Besides Customer Mix Review (waveform + threaded comments for clients), you can share read-only mix score links where the product supports them, or work with collaborators inside your normal Library workflow. Customer Review is designed specifically for listening and commenting without exposing your full engineer dashboard or internal checklist to the client.

Absolutely. Your uploads are transmitted over HTTPS and stored securely. We never share, sell, or use your music for any purpose other than providing you with analysis. You can delete your files at any time from your Library.

Passwords are securely hashed using an industry-standard one-way algorithm with a unique salt per account. Your raw password is never stored or logged, and cannot be retrieved by anyone - including our team.

Yes. You can delete your account from the Account page at any time. This permanently removes your profile, analyses, support tickets, sessions, and cancels any active subscription. This action cannot be undone.

Your analyses and stems remain available as long as your account is active. Mentor Chat conversations are retained for up to 90 days. Activity logs are automatically purged after 90 days. Resolved support tickets are archived after 7 days.

All payments are processed by Paddle, a PCI DSS compliant payment provider. We never see, store, or have access to your credit card number. Paddle handles the entire checkout flow securely.

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Yes. All accounts are limited to 300 mix analysis uploads per monthly period (including revisions) as a fair-use cap. Free plan users also have a separate limit of 3 new analyses per period. If you need higher volume, contact us about a Studio+ plan.

We employ multiple layers of protection including secure authentication, cross-site request forgery prevention, and origin validation. You can also sign in with Google, Facebook, or Microsoft for added convenience and security.